Personal Information

Our clients provide us with personal information for the purpose of surveillance investigations.

Personal information is kept and stored securely. We are required by law to retain the name and contact details of the client and details on the nature of the investigation. We are able to delete any other information provided on request. We do not use any private information for marketing without authorisation and do not provide it to any third party.

Credit Cards

We do not retain customer credit card information as payments are entered directly into the credit card systems which is encrypted. We do on occasion retain credit card details upon authorisation of the client which is then destroyed after completion of works. We use third party payment gateways such as Paypal and Bpoint who also comply with laws relating to the use and storage of credit card information.

Website Tracking

When you visit our website, we may track information about your usage and visit, and store that information on web server logs, which are records of the activities on our site. Our servers automatically capture and save the information electronically. Some examples of the information we may collect include:

• Your unique Internet protocol address
• The name of your unique Internet service provider
• The city, state, and country from which you access our website
• The kind of browser or computer you use
• The number of links you click within the site
• The date and time of your visit
• The web page from which you arrived to our site
• The pages you viewed on the site
• Certain searches/queries that you conducted via our products and/or websites

The information we collect in usage or web server logs helps us administer the product and site, analyse its usage, protect the product and/or website and its content from inappropriate use, and improve the user’s experience.

Third Party Services

We use analytics tools provided by Google. The data collected enables us to understand visitor activity and how we may improve our products or website. The data that is collected does not enable any user or visitor to be personally identified.